Selecting the right mobile phone for your business can be intimidating with so many high-performing options on the market. Daily tasks are accomplished through small, handheld computers with the capability to store and transmit tons of information, manage client relations, and connect with people all over the world.
Most of us stay loyal to a brand like Apple or Samsung after we’ve owned a smartphone. However, choosing the right mobile phone for your business requires more planning. The decision-maker needs to rise above their own personal bias and select a device that provides the most user-friendly experience for everyone.
Here are some things to take into consideration before making a decision:
Since smartphones manage our daily lives and allow us to work remotely, security has become the most important feature in choosing the right device. If you are a business owner, protecting the confidentiality of your company is your number one priority. It can be hard to keep track of all your employees and what each one is doing on a work device. Picking a mobile phone that is wired for safety is a smart precaution and even better investment.
Getting top-notch security on your device(s) will come at a premium cost. Its value depends on the industry you are in and whether or not you anticipate cyber-attacks. IT companies that continually manage sensitive information have more incentive to use low-risk models like the Samsung Galaxy S8 Plus.
This should be a given, but the device you choose should not compromise on overall speed. Working professionals are on-the-go a lot more frequently than they were ten years ago. It should be easy for employees to check their emails, access the internet, and use work-related apps, regardless of where they are.
If you’re in between a few models, do some additional research on the processor used in each device.
The Big Four
Even if you have a smartphone in mind, choosing the right mobile carrier is equally as challenging. At the end of the day, any of the four major US carriers – Verizon, AT&T, Sprint, and T-Mobile – are all reliable enough to handle your business needs.
There are carriers out there that will offer the same mobile package at a fraction of the cost. Be careful, though, because when you save in cost you will also lose dependability. This is an especially important consideration for businesses that require frequent travel.
Make sure the carrier has a standing reputation in the mobile broadband it offers. That way, your mobile phone will operate efficiently whether it was a Wi-Fi connection or not.
Choosing a well-known carrier will also improve your customer service experience. If there is an issue with your device or you want to make a change to your plan, it should be relatively painless to get a hold of a (real) representative.
Display and Functionality
Not too long ago, there was a time when BlackBerry completed dominated the wireless market for business needs. Now it is fighting to keep its place in the market. BlackBerry does offer a key feature that helps it stand out from its competition: a physical keyboard.
Think about how the majority of people will utilize their work phone on a day-to-day basis. If employees are expected to use their phone frequently, consider choosing a smartphone with a large screen size and higher resolution.
Phone apps and photos are another important consideration in the decision-making process. Both will eat up the amount of internal storage a device has available. If you don’t anticipate your business using either of these features very often, choosing a standard gigabyte (GB) plan is probably fine. Companies frequently use apps like Dropbox to upload and share work files. Unfortunately, the application is not automatically wired to delete files from a device’s cache.
Finally, think about what devices your company is already using. If everyone in the office is used to working on a Mac, it wouldn’t make much sense to purchase outside the Apple family. Teaching all of your employees how to use Android technology is time-consuming and counter-intuitive.
When you’re deciding on the most functional mobile phone for your business needs, remember that those needs have expanded rapidly in the past decade. Employees are now using smartphones to manage communications, social media accounts, and the lifecycle of work projects.
Having so much power at our fingertips has transformed the way businesses reach and interact with people. Choosing the right brand and device is the first step in that process.
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