Hi and how are you today?
I had an observation today which highlighted to me just how much my digital business has made such a difference to my life.
I am like so many people. I don't like going to doctors or doctor related appointments, or any sort of appointment for that matter - because I don't like being made to wait while they mismanage their time. I understand that emergencies happen, but there are ways to manage such emergencies, like contacting clients and letting them know that there is a delay, or allowing just a few minutes between appointments to create a time bank which can be used to absorb time overruns.
But it doesn't seem like either of these approaches are a revenue generating approach. Mostly we don't get so much as an acknowledgement of the delay and the impact it may have.
Maybe you get a sense of my frustration. Maybe you feel it sometimes too.
I needed to have a blood test yesterday. But wait! Now this delay becomes productive time for me as I am able to check and take action on my business using my mobile phone as I sit in the air conditioned waiting room.
I find myself feeling grateful for this extra moment of work time because I am about to meet my best friend for lunch and I will be able to stay in that fabulous environment longer as a result.