Setting Goals KPI’s and Milestones

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When you set goals they should always be made  S M A R T:

  1. Specific
  2. Measurable
  3. Achievable
  4. Relevant
  5. Timely


One of the mistakes made in business planning is making the milestones just revolve around monetary milestones. Going back to the vision you have set your business that is linked to your meta-stories means that milestones can be non-monetary.

Examples are - how you treat the client, what expectations on feedback do you have and are the customer’s needs being met. While cash is king in the small business getting a pat on the back from yourself for reaching a goal is important too!

Remember to link your vision to your milestones and make them SMART.

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